Financial KPIs:
Revenue: Measures the total income generated by the organization.
Profit Margin: Evaluates the profitability by calculating the ratio of profit to revenue.
Return on Investment (ROI): Measures the return on investment in a project or initiative.
Sales and Marketing KPIs:
Customer Acquisition Cost (CAC): Calculates the cost to acquire a new customer.
Customer Lifetime Value (CLV): Estimates the long-term value of a customer.
Conversion Rate: Measures the percentage of website visitors who complete a desired action (e.g., make a purchase).
Operational KPIs:
Efficiency: Measures the efficiency of processes and resource utilization.
Productivity: Evaluates the output or work completed by employees.
Quality Control: Tracks defects or errors in products or services.
Customer Service KPIs:
Customer Satisfaction (CSAT): Measures customer satisfaction with products or services.
Net Promoter Score (NPS): Assesses customer loyalty and likelihood to recommend the company to others.
Response Time: Measures the time it takes to respond to customer inquiries or issues.
Human Resources KPIs:
Employee Turnover Rate: Measures the rate at which employees leave the organization.
Employee Satisfaction: Evaluates employee contentment and engagement.
Training and Development: Tracks employee training and development progress.
Project Management KPIs:
Project Timeline: Measures project progress and adherence to deadlines.
Budget Variance: Tracks the variance between the planned budget and actual expenditures.
Task Completion Rate: Measures the completion of project tasks.
Health and Safety KPIs:
Lost Time Injury Frequency Rate: Measures the frequency of workplace injuries.
Near Miss Reporting: Tracks incidents that did not result in injuries but had the potential to.
Safety Compliance: Measures adherence to safety regulations and procedures.
Education KPIs:
Student Achievement: Measures student performance in standardized tests or assessments.
Graduation Rate: Evaluates the percentage of students who complete a program.
Teacher-Student Ratio: Assesses the student-to-teacher ratio in a school.
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